OUR APPROACH
Ballistic Arts
Client Since: 2024
Industry: Professional Services
HQ: Vancouver, BC
Service: Talent Acquisition & AskHR
About: Ballistic Arts is a high-touch digital marketing agency that focuses on online lead generation and brand awareness for mid-market B2B companies with very specific niches. The agency acts as their clients’ marketing department with full divisions in lead generation digital marketing, graphic design, video production and web development, all for a fraction of the overhead of having the labour in-house.
HOW WE HELPED:
AskHR clients have ad hoc HR needs. It’s a cost-effective service that offers ‘HR on speed dial to help solve HR questions and issues quickly as they arise to reduce business risk. Ballistic Arts currently subscribes to our AskHR service for support with day-to-day HR operations.
Through our On Demand Recruitment service, we worked closely with Ballistic Arts to enhance their recruitment process to attract high-quality candidates aligned with both job requirements and company culture. We revamped their job descriptions and interview guides to emphasize relevant skills, experience, and core values. This strategic approach helped refine the talent pool and align candidates with the company’s needs.
We successfully hired for four critical positions, including one Operations Manager and three Account Executives, with candidates who were not only qualified but also culturally aligned with the organization. This initiative streamlined hiring, ensuring both operational and cultural fit.
Roles Hired:
1 Operations Manager
3 Account Executives
“The entire team at Beacon HR is amazing. I’ve been in business for over two decades at this point, and have used various consultants in this field. Nothing we’ve had compares with Beacon HR!
Everything they provide is seamless, it’s like they are a part of our team! They’ve give us great support for sensitive HR matters, found us fantastic well fitting and dynamic team members, and continued to be a reliable resource. Highly highly recommend them! Keep up the fabulous work gang!”
QuestCoast Studios
Client Since: 2022
Industry: Digital Production
HQ: Vancouver, BC
Service: Fractional HR & Recruiting
About: Quest Coast is a dynamic digital production house with expertise in capturing and delivering a diverse range of film and live events. Their core focus revolves around collaboration to enhance and elevate content for online platforms. By joining forces with their clients and partners, they strive to create exceptional experiences that resonate with audiences and leave a lasting impact.
HOW WE HELPED:
When we started with Questcoast (A Filthy Lot), they had gone through a lot of change, and their HR Director was transitioning out of the organization. As this key team member exited, we supported and mentored their new HR Coordinator. We were integral in change management with respect to a cultural and business shift in the organization while also facilitating employee relations issues and recruitment efforts.
Beacon HR acted as the point of contact, alongside their HR Coordinator, for all employee and manager questions related to performance, wellness, policies, conflict etc. We lead mediation, investigations, and supported the team in navigating conflict.
In addition, we provided support with Performance Reviews by creating new forms for the performance review cycle and actively participated in every performance review conversation to ensure the process was moving smoothly and to provide feedback to managers.
After one year of partnership, we’ve scoped out, hired, and onboarded the team’s next in-house HR person. We’re downgrading the monthly hours in which we support QuestCoast and are excited to continue supporting our ‘forever partner’!
“Beacon HR has been such a wonderful consulting firm to partner with and support us with our HR needs! It truly feels like we have a full-time HR expert working with us. Our go-to person within Beacon, has been super helpful to our team and is always willing to go above and beyond! I can’t recommend them enough to any startups or any companies in need of some extra HR support.”
PRIMECorp
Client Since: 2023
Industry: Public Services
HQ: Vancouver, BC
Service: HR Project - HR Audit & Compensation Framework
About: PRIMECorp is the only multi-jurisdictional police records management and computer-aided dispatch system covering an entire province in Canada and has been described as unique, leading edge and a model for sharing police information in North America.
HOW WE HELPED:
When we started with PRIMECorp, the company was undergoing a separation from their parent company, EComm. Many of the employees were seconded from EComm and the team did not currently have a dedicated HR team. We worked closely with the leadership team (CEO & Director of Finance) to understand their current positioning to assist in delivering foundational HR components and provided strategic, tailored guidance to the primary stakeholders to help the organization achieve its long-term objectives.
We performed a comprehensive audit and assessment of the HR infrastructure and programs. Following the audit, we created new processes to better align with the organization based on the results of the Employee Engagement survey we created and conducted with the employees. Some of these initiatives included the creation of an Employee Handbook to reflect the culture of the organization, a comprehensive revision of existing policies and the addition of new policies to ensure legal compliance.
A major component of our work with PrimeCorp was to design and implement a new total rewards framework. A 5-Step Progression framework was developed to reflect the average EComm performance factor which also included an annual General Wage Increase and was designed to remain flexible with granularity of roles and ensure compensation was similar to EComm’s unionized pay table.
Areas of focus for the Compensation project included:
External Comparability and Competitiveness:
Competitive with the market (similar work / similar environments)
Attract and retain employees
In line with other BC public sector (policing) agencies
Initial Parity with E-Comm:
2024 pay aligned with E-Comm
No employees negatively impacted
Market based and benchmarked by Mercer
2024 GWI 3.75%
Standardized Framework:
Robust framework with flexibility for job deviations and market fluctuations
Fair and consistent system for job classifications
Allows for internal calibration of jobs providing internal equity across the organization
Affordability:
Financially sustainable
Affordable within PRIMECorp’s strategic financial plans-
At the completion of the project, with the addition of leadership coaching and training, PRIMECorp had all the tools they required in order to attract and retain top talent, communicate a clear vision to employees fostering a transparent, positive and productive work environment and the knowledge to achieve their strategic objectives.
BC Green Party
Client Since: 2023
Industry: Non-profit
HQ: Victoria, BC
Service: Fractional HR
About: The BC Green Party was founded in 1983 and is the oldest Green Party in North America. Since their founding, the BC Green Party has developed a range of policies that cover the spectrum of public issues. They care deeply about the environment, the economy and social justice.
HOW WE HELPED:
When we started with the BC Green Party they had had multiple changes in leadership within the last year and needed to re-evaluate how they were approaching HR. They had never had any formal HR processes, documentation or in-house support before - prior to Beacon joining everything HR was done off the side of the desk.
During our partnership with the BC Greens, we conducted an audit of their HR practices and records. We have led projects in reissuing employment contracts, refining recruitment processes, establishing onboarding and offboarding procedures, managing their HRIS and revising their employee handbook.
Additionally, we provide ongoing support through leadership consultations and guidance on various people management issues like employee relations and terminations, ensuring compliance, fairness and good communication throughout the employee experience. This support allows the team to manage people in alignment with their values and has increased their retention rate over time.
PRISMA
Client Since: 2023
Industry: Non-profit
HQ: Powell River, BC
Service: HR Project - DEIB workshop and HR documentation
About: The Pacific Region International Summer Music Association (PRISMA) produces the PRISMA Festival & Academy every June, in Powell River, BC. PRISMA helps shape Powell River’s civic and cultural identity and is an important economic driver for the region. The dedicated team that makes PRISMA happen consists of its artistic director, contractors, volunteers, sponsors, donors and members.
HOW WE HELPED:
Our collaboration with PRISMA involved support on two fronts. Firstly, we assisted in bringing their internal people documentation up to date. Secondly, we facilitated a comprehensive full-day workshop centred on diversity, equity, inclusion, and belonging for their team and Board.
Working closely with PRISMA's team, we revamped their employee and contractor agreements, standardized job descriptions across the organization, and created their first employee handbook. This handbook was a product of collective input from the entire team, ensuring it authentically reflected PRISMA's values and ethos, making it inclusive and relevant to all team members.
Regarding the diversity, equity, inclusion, and belonging (DEIB) workshop, while acknowledging PRISMA's existing foundation in this domain, they expressed a desire to deepen their engagement and ensure alignment across the board. To tailor the workshop effectively, we initiated DEIB interviews with team members, gauging their individual perspectives and identifying areas for further development.
The full-day workshop was designed to delve deeper into DEIB concepts, foster alignment, and explore opportunities for growth and enhancement within PRISMA's DEIB initiatives. After partnering with us, the team at PRISMA walked away with tangible action items to implement in their respective departments and felt more empowered to ask questions and have conversations about diversity and inclusion.
GeoScan
Client Since: 2022
Industry: Engineering Services
HQ: Toronto, ON
Service: Fractional Human Resources
About: GeoScan is one of the largest and most experienced providers of Ground Penetrating (GPR) services in Canada and is a rapidly growing company with offices across Canada. GeoScan provides services for the entire lifecycle of construction, development, transportation and infrastructure projects.
HOW WE HELPED:
The Beacon HR team collaborated with GeoScan to enhance the company's culture and refine People and Culture processes to create an outstanding employee experience. Beacon's contributions included:
Talent acquisition support to attract top-tier talent.
Creating a comprehensive performance management system integrated with Bamboo HR
Developing Performance Improvement Plan documentation.
Providing support for seamless offboarding procedures.
Establishing a robust pay philosophy, conducting an external market analysis, and crafting tailored pay ranges for professional positions within the org.
Designing and conducting highly customized leadership development and performance management training sessions.
“Working with Nicole’s team and specifically Diane was fantastic. They helped us navigate a period whilst we were searching for our own HR manager. In addition they advised us on some strategic HR processes that we have since implemented and have had a positive effect on our business.”
HUMAN RESOURCES
Bridgeable
Client Since: 2022
Industry: Professional Services
HQ: Toronto, ON
Service: Fractional Human Resources
About: Bridgeable is an award-winning service design consultancy devoted to co- creating more human experiences. Bridgeable partners with organizations to transform products, services, and systems by co-creating solutions and understanding how the human experience can improve.
HOW WE HELPED:
Our People Operations team developed an understanding of Bridgeable’s culture and became integrated in the day-to-day operations and strategic people operations planning. Our main task was to help streamline processes for the employee experience, including documentation, forms, policies, onboarding and offboarding.
Beacon supported the Bridgeable team by:
Providing strategic support and advising leadership
Addressing day-to-day tactical needs (e.g., answering employee inquiries, coordinating benefits and HR-related forms)
Developing a customized Employee Engagement survey
Navigating challenging terminations and layoffs
Updating and streamlining policies and Code of Conduct to reflect Bridgeable’s values
Managing employee relations for complex and time-sensitive cases
Managing the applicant tracking system (ATS)
“From the start, the Beacon team was professional, knowledgeable and approachable. They took the time to understand our specific HR needs and customize solutions that fit. Our HR Strategist provided the support we required and was able to integrate and quickly build trusting relationships with staff members. Some things that stood out were her timely responses to critical issues that arose, her organization, and her valuable insight into HR processes. Another piece that has added great value to our organization is the Beacon HR platform team approach. We’re comfortable knowing that there is a full HR team available for input in more complex situations.”
HUMAN RESOURCES
Wallop
Client Since: 2022
Industry: Digital Marketing Agency
HQ: Vancouver, BC
Service: Fractional Human Resources & On Demand Recruitment
About: Wallop is a leader in creating tailored digital marketing strategies for one-of-a-kind, unique travel experiences in the luxury market.
HOW WE HELPED:
Our partnership with Wallop was all-encompassing, but the main thread through all the pieces we put in place was to give them confidence in what they were doing as an organization, and their execution of it. We began with a review of their existing documentation and updated it to showcase their culture. We helped to level up their managers by holding various workshops in Foundational Leadership Skills, which we tied to their values to encourage a values-based approach to leadership and performance management.
From an employee retention standpoint, we implemented Stay Interviews which provided us with further guidance on how to maximize our efforts in a meaningful way for Wallop team members. Our team also supported their growth by developing interview guides that supported a structured process, keeping inclusive hiring practices top of mind. We also lead recruitment for a number of positions including a Director of Finance, Director of Marketing, Project Management Lead, Project Manager, Account Manager, Development Team Lead, and Office Manager.
“Exceptional HR support from a truly professional team. The team’s proficiency in handling everything from day-to-day HR administration to complex recruitment processes has made them an invaluable partner. Highly recommend for any company seeking reliable, expert, HR support. ”
HIRING & RECRUITMENT
Wave
Client Since: 2022
Industry: Technology
HQ: Toronto, ON
Service: Fractional Recruitment
About: Wave is a champion for small business owners, empowering them with an all-in-one financial management solution with accounting and payroll software.
HOW WE HELPED:
Our challenge was finding candidates who were value-driven and searching for meaningful work that would contribute to reinforcing their strong culture. The scaling team was launching new products to support small businesses and was hiring for a number of positions. One challenge when it came to these roles was the evolving requirements for US and Canadian banking compliance. It was also important these individuals performed to a high quality in a fast-paced environment.
We were successful in hiring key candidates that met the criteria and were looking to make Wave their new home:
2 IT Team Members
1 SEO Manager
1 Email Marketing Manager
1 Sr Content Marketing Manager
1 Sr Manager, Paid Media
1 Sr Manager, AML/BSA Officer
1 Banking Compliance Analyst
“The Talent Acquisition team at Beacon HR delivered game-changing support in an exciting period of growth for us at Wave. Jessica’s ‘Wave-iness’ made her the PERFECT fit to support our team during this time. Beacon HR went above and beyond - they were extremely dedicated, collaborative and committed to filling our key roles. ”
HUMAN RESOURCES
Harbour Cruises
Client Since: 2022
Industry: Hospitality
HQ: Vancouver, BC
Service: Fractional Human Resources
About: Harbour Cruises & Events is Vancouver’s premier boat sightseeing company providing a truly extraordinary journey with unparalleled views of Vancouver. Harbour Cruises hosts private corporate events, special event cruises, and regularly scheduled public tours.
HOW WE HELPED:
Harbour Cruises enlisted our expertise to level up their people strategy and enhance their policies and procedures in preparation for their future growth. Our initial task was to perform an Employee Retention Framework (audit), which identified key areas requiring attention. We were able to successfully deliver foundational components and provided strategic, tailored guidance to senior-level stakeholders based on those outcomes. In addition, we were there every step of the way, offering further support in recruitment with the goal of developing a team of talented individuals who will help the organization achieve its long-term objectives. Specifically, our team:
Performed a comprehensive assessment of the HR infrastructure and programs, and delivered Employment Agreements, an Employee Handbook, plan for Onboarding Performance Management
Implemented and managed and Employee Engagement Survey
Held a four part Leadership Workshop
Refined hiring practices to ensure consistency throughout the organization and created a strategy to hire key personnel
Optimized job ads, created interview guides and a recruitment strategy for urgent and non urgent positions
“Our partnership with Beacon HR started with a need for an Employee Retention Framework. Beacon’s consultants worked closely with our team and provided valuable insights, tools, and strategies to enhance recruitment, talent management, and employee engagement. We also engaged them in Fractional People Operations support in addition to On Demand Recruitment where they created leadership workshops, revamped our employee handbook, and created consistent hiring practices. Beacon’s personalized approach and commitment to excellence makes them the ideal choice for supporting my team.”
ASKHR
The Improv Center
Client Since: 2022
Industry: Performing Arts
HQ: Vancouver, BC
Service: AskHR
About: The Vancouver Improv Centre Society (The Improv Centre) is one of Vancouver’s leading and best known improv theatre companies. Enjoyed by 60,000 audience members annually, The Improv Center promotes, develops, maintains and presents improvisational theatre productions and presentations to local and visiting audiences in Vancouver.
HOW WE HELPED:
The Improv Center has a longstanding history within the Performing Arts space in Vancouver, and engaged Beacon HR to support them in transformational change for their culture. We were able to start by customizing a Code of Conduct and Policy Handbook for them. We guided the team on how to empower ensemble members to go beyond the document to live in their actions and behaviours at the Center. Beyond the AskHR support, we were able to dedicate additional time to advise leaders on the best course of action with any concerns that surfaced through this project.
“We have truly appreciated the support and guidance that Beacon has provided for our company - highly recommend!”
ASKHR
Element IQ
Client Since: 2020
Industry: Digital Marketing Agency
HQ: Vancouver, BC
Service: AskHR
About: Element IQ integrates with their client’s teams to bridge the gap between offline and online marketing and provide business intelligence and sales insights that tells a story and guides decisions on increasing ROI. Not your typical marketing agency, they design thoughtful campaigns for the world we live in.
HOW WE HELPED:
When Element IQ's team faced uncertainty and the need for guidance during workforce reductions, we were able to support them through AskHR. We empowered their leaders with valuable advice on navigating organizational changes effectively and avoiding any costly legal implications. We understood the challenges they were facing and provided practical guidance to ensure they made informed decisions with confidence, while maintaining a positive and legally compliant approach to workforce reductions.
Performed a comprehensive assessment of the HR infrastructure and programs, and delivered Employment Agreements, an Employee Handbook, plan for Onboarding Performance Management
Implemented and managed and Employee Engagement Survey
Held a four part Leadership Workshop
Refined hiring practices to ensure consistency throughout the organization and created a strategy to hire key personnel
Optimized job ads, created interview guides and a recruitment strategy for urgent and non urgent positions
“We subscribed to Beacon HR’s AskHR Concierge service in a sensitive case of employee termination. I was connected with Diane who helped us stickhandle through the situation in a timely, efficient way that left the company the and the former employee with clear resolve. I could not have done this myself. The team is amongst the best at understanding your organization, and creating solutions to put you in the best position for success. Timely, Friendly, Engaging - thank you and we look forward to working with you more in the future!”
HIRING & RECRUITMENT
FORM Swim
Client Since: 2021
Industry: Technology
HQ: Vancouver, BC
Service: Fractional Recruitment
About: FORM combines the world’s smartest goggles, real-time metrics, and guided workouts to make swimming fun. Their game-changing product has redefined swimming.
HOW WE HELPED:
FORM’s lean HR team was spread too thin and spending too much time on recruitment activities - one might say they were ‘under water’. We took a number of strategic and tactical recruitment activities off their plate so they could get back to focusing on their strategic HR priorities, to move the organization towards its goals faster. We solved for stress, time, and ultimately acted as their talent acquisition trusted advisory team providing expertise and technical recruitment support.
Beacon performed a recruitment marketing audit with a focus on FORM’s recruitment competition to highlight gaps and opportunities. Through taking a holistic approach, from advising on their employer brand, recruitment program, and market best practices, we were able to successfully scale their development team. We also hired key people in product and marketing.
Since we started working with Form we were able to successfully scale their development teams and hire the following:
2 Senior Full Stack Developers
1 UX/UI Designer
1 IOS Developer
1 Email Marketing Manager
1 Product Marketing Manager
“I have worked in close partnership with Beacon HR since June of 2021. In a period of growth for our organization, we needed additional recruitment expertise to support our small-but-mighty HR team. Not only is Nicole (and the Beacon HR team) highly responsive and proactive, but they quickly became part of our extended team and easily understood the challenges that we were facing. We’ve been working directly with Mickhel, Talent Acquisition Lead. Mickhel was able to get up to speed quickly, is incredibly knowledgeable, reliable, and truly feels like a member of our team. Not only that, Mickhel has taken the more challenging roles off our plates and has successfully filled them.
Beacon HR has played a critical role in hiring for our engineering, product, and marketing teams by using proactive recruitment strategies and best practices. Beacon HR has become a trusted resource for our team, with a track record of success. I would highly recommend them to anyone who is looking for an expert advisory team to support their HR and recruitment functions. We look forward to continuing to work with Beacon HR now, and in the future.”
HUMAN RESOURCES
Sectra Canada
Client Since: 2021
Industry: Technology
HQ: Toronto, ON
Service: HR Audit, Fractional Human Resources
About: With solutions and services for medical imaging IT and cybersecurity, Sectra helps hospitals worldwide to enhance the efficiency of care, and critical social functions, authorities and defense forces in Europe to protect society’s most sensitive information. Sectra was founded in 1978, with its head office in Sweden and operating through partners worldwide. Sectra Canada is the newest Sectra operation.
HOW WE HELPED:
Our People Operations Team was engaged to perform an HR Audit. We took a look “under the hood” and reviewed existing documentation, processes and procedures, and people frameworks to put together a detailed report on areas where Sectra Canada was doing well, but more importantly opportunities for improvement and key pieces that didn’t exist at the moment.
The audit exercise helped to uncover some key areas of improvement that would help Sectra Canada provide a greater candidate and employee experience that is consistent with Sectra's already amazing culture, and also maximize every opportunity to promote Sectra Canada as an employer of choice.
We worked with the client to co-create a roadmap to implement some key improvements, including:
Revamped job ads to showcase Sectra Canada as an employer of choice
Optimized interview guide to provide a more streamlined recruitment process and consistent candidate experience
Overhauled offer letter template with a wow factor
Improved employment and contractor agreements
Upgraded new hire onboarding checklists for a smoother onboarding process
Enhanced employee handbook for consistent employer brand messaging
“Beacon’s work presents a new freshness to our outdated approach. I had forwarded the updated Job Descriptions to our US team, as well as the Global People team and both departments got back to me that they love the new format and wording. We got the global OK to use this new format for Canada, and our Global team will be taking it on as a base for a new global template for job descriptions. Thank you!”
HIRING & RECRUITMENT
LouLou Lollipop
Client Since: 2022
Industry: Retail
HQ: Richmond, BC
Service: On Demand Recruitment
About: LouLou Lollipop is creating a better world through providing quality products that parents can trust. Using high quality, organic materials, LouLou is a premium lifestyle baby brand that is the fastest growing kids lifestyle product company in Canada.
HOW WE HELPED:
We partnered with the LouLou team to search for someone to join them as a Merchandise Planning Manager. This person would be responsible for building their planning infrastructure from scratch. It was extremely important to not only find someone with the right skill set, but also a person who wanted to be part of a scaling family-run organization and have the capacity to deliver and significantly impact the business’ future.
We were able to hire this person to their team, and see it grow with the hiring of a Production Associate who reports to this role.
HIRING & RECRUITMENT
Later
Client Since: 2021
Industry: Technology
HQ: Vancouver, BC
Service: Fractional Recruitment
About: Later helps you save time & grow your business by making it easy to schedule social media posts to every platform, and turn your images into clickable, shoppable content with a custom link in bio.
HOW WE HELPED:
Later struggled to build their engineering pipeline in such a competitive market and did not have enough resources to source strong candidates. Their existing recruitment partners lacked technical knowledge and expertise.
Beacon took a strategic lens to their technical recruitment program and was able to identify a key barrier right away. We advised them on up to the minute market trends and shared data to help inform positive change. From advertising strategies, to competitive market rates and total rewards, our holistic approach set the stage for high candidate conversion rates and fewer rejected offers.
We exclusively partnered with Later’s development team leaders and were able to successfully scale their teams and hire the following:
4 Android Developers
4 Senior Software Engineerings
3 QA Analysts
2 Intermediate Front End Developers
“Beacon HR has been instrumental is supporting the growth of our Engineering team here at Later. They have a strong network and are able to fill our roles quickly with high quality candidates. They are a true partner to our business and feel like an extension to our people team. Mickhel is the Technical Recruiter we partner with and he is extremely professional and an excellent resource by providing us great insights into the market. We feel confident with him representing our company as a recruitment partner and are so grateful for his support during our rapid growth!”
HUMAN RESOURCES
Redstamp
Client Since: 2020
Industry: Agency
HQ: Vancouver, BC
Service: Fractional Human Resources
About: Redstamp is a full-service digital marketing and web development agency based in Port Moody, BC. When they say full-service they really mean it! They back it up from brand conceptualization and design all the way to SEO and print campaigns.
HOW WE HELPED:
Our People Operations Team was engaged to help guide the Redstamp Team through the turbulent waters of 2020 and provide strategic oversight by crafting an intentional roadmap that was based on the results of an HR Audit and Employee Engagement survey. We were engaged to provide executive-level oversight and expertise in People Operations at a time where this was non-existent.
Supporting their team as a Fractional Director of People Operations, we oversaw everything from performance management to payroll to recruitment marketing and every little thing in between. Working in 2-week sprints allowed us to be as agile while achieving key deliverables in our co-created roadmap.
People Operation’s overarching goal for 2021 is to ensure the existing team is happy and engaged while continuing to add to headcount in a thoughtful and strategic way. Other ways we continue to support include:
Implementing a full performance management program within first 3-weeks of partnership
Acheived a 100% response rate to the employee engagement survey and delivered actionable insights
Improving processes and procedures for Developer position from 90+ days to 45 days
“As a fast-paced, scaling business, Redstamp never had enough time to do all of the things we wanted to do in People Operations and HR. So we augmented our team with Beacon HR and the impact they made was immediate. Keira jumped into all of the tools we use and integrated with our team perfectly. Keira and the Beacon team have brought an immense amount of experience but also an outside perspective that has been a truly valuable lens into other best practices. They have been able to guide us forward to help create a tangible roadmap for delivery for this Fiscal Year and beyond. This has allowed us to go into our year with intention and has allowed us to execute on everything that has been planned thus far. We have been able to increase the prominence and importance of People Operations within our business which is a huge win overall.”
HIRING & RECRUITMENT
Disruptive Publishers
Client Since: 2022
Industry: Technology
HQ: Vancouver, BC
Service: On Demand Recruitment
About: With world class talent, Disruptive Publishers is a leader in creating digital personalized content for new and emerging Metaverse platforms.
HOW WE HELPED:
Disruptive Publishers has been a successful art and technology studio for many years and had wanted to further expand its footprint by creating a new arm that’s focused on security for the metaverse. With sights set on Web3, we were engaged to find a Lead 3D Software Engineer that would begin a new subsidiary of the company. It would take the right mix of skills of software development and creativity to create the building blocks of Web3 security, and we were able to hire the right person into the scaling team. We were also tasked to find a Marketing Coordinator to begin to build the marketing strategy.
Since we started working with Disruptive Publishers, we were able to successfully scale their team and hire the following:
Lead 3D Software Engineer
Marketing Coordinator
HUMAN RESOURCES
Long Life Windows & Doors
Client Since: 2021
Industry: Construction
HQ: Vancouver, BC
Service: HR Audit
About: Long Life provides high-end window and door replacement services throughout Greater Vancouver. The family-owned business has built a reputation for providing exceptional services for over 30 years.
HOW WE HELPED:
Long Life takes care of their team members like family. When the pandemic hit, they took the opportunity to convert all of their sub-contractors to employees. The leadership team wanted to ensure everyone’s compensation structure was competitive, while also looking at showing their appreciation for the team with meaningful benefits beyond their salaries. To further improve employee engagement, they also wanted to close some of the gaps they had around core HR functions such as performance management.
Being cognizant of the client’s budget constraints, the Beacon People Operations Team performed a "mini" HR Audit as a starting point. We focused on providing a detailed compensation analysis of three critical roles at Long Life so they could see how they stacked up against recruitment competitors in this market. We also put together a total rewards survey that Long Life used to get a better understanding of the types of benefits and perks that would bring the most value to their employees.
On the performance management front, we created a comprehensive framework and meeting agenda that enabled Long Life to start implementing a structured performance review process.
Additionally, we interviewed a few of their employees to get their inside scoop on what the company culture was like at Long Life and where they felt things could potentially be improved.
HIRING & RECRUITMENT
Thinkific
Client Since: 2020
Industry: Technology
HQ: Vancouver, BC
Service: Fractional Recruitment
About: When the co-founders of Thinkific created their first online course in 2007, it set them on a path to disrupt the way people around the world create and access education.
HOW WE HELPED:
Initially, we were brought on to help augment their current Talent Acquisition Team. We identified and sourced talent across Canada for their growing Engineering team then our role grew to encompass hiring for their Product, Growth, and Customer Support roles as well.
Our team worked relentlessly and went through our target industry with a fine-tooth comb to hire seven candidates in critical key roles, from a Front-end Engineer to a Sr. Technical Customer Champion, to an Engineering Team Lead. Alongside the internal TA team, who has a well-rounded interview process that aligns strongly with their values, we achieved success in a very short period of time. Our team also:
Identified 100+ qualified candidates for open opportunities
Added 1000+ leads to their overall talent community
Mapped experienced SaaS talent throughout North America
Developed and implement a robust sourcing strategy
Conducted qualifying phone chats with passive candidates in line with Thinkific’s incredibly detailed and robust interview process
Put forward qualified, excited, culture and value-aligned candidates on a weekly basis
Contributed to Thinkific’s employer brand and top of recruitment funnel awareness and funnelled candidates into their talent community
Partnered to build their Growth, Product, Engineering, Customer Support, and Customer Success teams
“BeaconHR has been a pleasure to work with. We’ve been growing our team rapidly over the last year, and folks like Keira and Kevin have helped us find the right people to fill the key seats we need. They are also extremely personable, receptive to feedback and work as though they are part of our team. I would highly recommend them to anyone looking for top-notch recruiting services with a heart.”
HIRING & RECRUITMENT
Replayz
Client Since: 2020
Industry: E-Learning
HQ: Vancouver, BC
Service: Fractional Recruitment
About: Replayz offers on-demand sales tune-ups from the world’s best inside sales reps. Inside sales teams from around the world send Replayz their recorded phone or video calls, demos and closing calls. Replayz’s sales coaching team provides feedback, coaching and actionable steps so the inside sales reps can level-up their sales game quickly.
HOW WE HELPED:
We were brought on to become their internal Talent Acquisition Team. Our team worked effectively and efficiently with their Leadership Team to hire eight new Sales Coaches across North America, in England and Ireland. We also helped build out their recruitment process to ensure the process was replicable and scalable, and to ensure the data they received in the interviews was what they were looking for.
Average of 1 new hire/week, with 8 hires made within a 60 day period
Built a scaleable recruitment program in less than 7 days
Developed and implemented a robust full-cycle recruitment process
Conducted qualifying video chats with passive candidates
Conducted video interviews with engaged candidates to qualify them for the opportunity
Managed the candidate experience end-to-end
Contributed to Replayz’s employer brand and top of recruitment funnel by building awareness and funnelled candidates into their talent community
“We needed to add 10 sales coaches to our team in a period of 8 weeks… and because Beacon HR - we did it! We were going through a super high growth period and I called Beacon HR team because of a previous positive experience at a company I worked for previously.
I called Nicole at 5pm on a Friday in a panic and Beacon got started first thing Monday morning. They were super organized, highly professional and they were also very accountable to the targets we set out. They gave great insight and advice to us throughout the candidate journey and the coaches who were hired said it was a very positive candidate experience. If you want a partner you can trust, who will get the job done + be on brand and customize to your industry and process... go with Beacon!”
HUMAN RESOURCES
GrantMe
Client Since: 2021
Industry: Education Technology
HQ: Vancouver, BC
Service: Fractional Human Resources
About: GrantMe is an Education Technology company based out of Vancouver, BC. They provide a platform that personalizes a student’s education journey using data science. GrantMe is a full-service education consulting platform and its mission is to secure students’ futures.
HOW WE HELPED:
Beacon’s People Operations Team was engaged to provide fractional and strategic People Operations support at a time when it wasn’t a strong focus or presence in the organization due to very fast growth.
Liaising directly with the CEO and COO/Founder, our team integrated seamlessly into their organization and team. We provided day-to-day support in areas such as hiring, terminations and payroll and on larger strategic initiatives, such as improving the onboarding program, implementing a formalized performance management program and overhauling the existing employment and contractor agreements, and more, including:
Using a tactful and diplomatic approach to assess and resolve immediate fires including payroll and payruns for both employees and contractors
Adjusted their new hire process and mitigated interpersonal conflicts within a high performing team
Introduced an employee referral program as well as workplace harassment, violence and bullying training
Ongoing projects to improve the onboarding experience
Migrating the HRIS platform and enabled GrantMe to become an employer of choice
“Beacon HR has been a fantastic team to work with. We have been able to scale their support up and down based on what we need and they provide so much flexibility. You can count on Keira and Beacon to complete projects successfully and on time. It is the perfect hybrid of having an HR function without having to have someone full-time. I would highly recommend their services and support to any business!”
HIRING & RECRUITMENT
ImageX Media
Client Since: 2017
Industry: Agency
HQ: Vancouver, BC
Service: Fractional Recruitment
About: Partnering with ambitious brands, like Disney and Stanford, ImageX designs & builds websites, apps and experiences that people love.
HOW WE HELPED:
Developed and implemented a robust sourcing strategy
to change the recruitment program from reactive to proactive.Owned recruitment, retention, engagement, and culture-building initiatives
Implemented employee survey
Ongoing hiring for 20+ team members including:
C-Suite, Director, Management, Mid-Level, Intermediate, Junior/Entry, across Development, Design, Sales, Project Management, and Business Analysis departments
Developed a pool of specialized and skilled contractors to draw from at times of increased workloads
Decreased time to hire from 90+ days to 45 days
30% increase in female/male team members
Increased Glassdoor rating from 3.5 to 4.2 stars within a 6 month period
Improved candidate experience and onboarding
“ImageX has been working with Beacon for the past year and a half on a part-time basis and I’d have to say they’ve been incredible for us. This past year they helped us source and hire 17 new team members and have found some awesome people. The nice thing about working with Beacon too is that they have HR specialists that have helped us in other realms of our business as needs have arisen. Their team is all upbeat, fun to work with, and passionate about delivering excellence so you can count on them to handle whatever is required. It’s truly been a pleasure to work with their team!”
HUMAN RESOURCES
Flywheel Digital
Client Since: 2020
Industry: Agency
HQ: Vancouver, B.C.
Service: HR Audit
About: Flywheel Digital is a boutique technical marketing agency based in Vancouver, BC. The agency focuses on growing digital-first businesses with world-class technical marketing services.
HOW WE HELPED:
The People Operations Team was engaged initially to perform an HR Audit. We took a look “under the hood” and reviewed existing documentation, processes & procedures, and people frameworks to put together a detailed report on areas under the People Operations umbrella that Flywheel was doing well, opportunities for improvement and key pieces that didn’t exist at the moment.
Our support helped to illuminate Flywheel’s blindspots and put processes and procedures in perspective through a People Operations lens. We also:
Provided a framework to enable Flywheel to build out their HR infrastructure and scale quickly
Crafted an employee handbook built upon their mission, vision and values.
Helped fill the top of the candidate funnel, built awareness of their employer brand and deliver top prospective candidates and passive talent for their open roles
We’re currently partnered with Flywheel to assist with their Talent Acquisition strategy and are supporting their growth through our monthly retained Talent Map service.
“Keira and the Beacon team went above and beyond with their HR Audit for us. They gave us a ton of really actionable advice and helped identify our HR blind spots. I’d highly recommend them!”
RECRUITMENT MARKETING
NumerixS Quant
Client Since: 2020
Industry: Wealth Management
HQ: Vancouver, B.C.
Service: Employer Branding Project
About: NumerixS Quant is a leading quantitative research company. Their focus is analytical excellence in research and development, resulting in the identification of systematic application of investment strategies performing in the real world. They approach investment strategies through machine learning, economic, financial, statistical, and high-speed data processing technologies to identify variables and risk factors.
HOW WE HELPED:
Conducted a Recruitment Marketing audit
Elevated candidate experience
Increased employer brand awareness with a revamped company website and content strategy
Developed content strategy for newly designed website
Increasing presence as an employer of choice through online presence
Refined recruitment process to prepare candidates for each stage of the interview process
“We partnered with Beacon HR to overhaul our online presence, specifically, our company website. We needed to narrow our candidate pool - not to attract more talent, but higher quality candidates to meet our rigorous hiring specifications. The team at Beacon HR is simply terrific, listening closely to our needs while welcoming our feedback along the way. Their focus is always on the client’s needs and achieving excellent results. Our newly updated website is everything we hoped for, and and Madi from Beacon HR was an absolute pleasure to work with.”
HIRING & RECRUITMENT
Buildxact
Client Since: February 2019
Industry: Technology
HQ: Melbourne, Australia
Service: On Demand Recruiter
About: Industry leaders in Australia and New Zealand, Buildxact now offers easy online estimating and job management software for builders and contractors in Canada.
HOW WE HELPED:
Acted as HR and Recruitment partner to facilitate Buildxact’s entry into Canadian market
Created and implemented a robust recruitment strategy, including talent sourcing, and owned all pieces of the recruitment process and candidate experience
Took care of the little things too, including facilitating introductions to leading local total rewards experts
Hired 1st North American team member, Director of Market Development, within 30 days
Hired 2nd North American team member, Account Executive, within within 38 days
Hired 3rd North American team member, Account Executive, within within 30 days
Average TTF of 23 days
0% turnover in sourced team members
“We’re expanding into the North American market and as part of that, we needed a true talent acquisition partner. Team Beacon brought great value to the table. They went above and beyond, offering local market knowledge on aspects such as building our employer brand, recruitment strategy, compensation, benefits and more. They were very efficient, and through their expertise and quality recruitment efforts, we were able to fill a critical director-level role in 30 days. They put high-quality candidates in front of us and delivered a great experience to us and to the candidates.”
HUMAN RESOURCES
Major Tom
Client Since: 2019
Industry: Agency
HQ: Vancouver, BC
Service: Fractional Human Resources
About: Major Tom is the next iteration of the digital agency. Major Tom aims to humanize modern marketing to bring clarity to their clients.
HOW WE HELPED:
Developed and implement a robust sourcing strategy for key roles
Developed management tools and resources for leadership
Developed and implemented an improved employee engagement survey and identified key areas of improvement
Elevated candidate experience
Conducted an employer brand audit
Conducted a full HR infrastructure and program audit including reviewing and revamping key policies and procedures
Built up a culture of coaching through conversations with HR and the Senior Leadership Team
Increased the number of sourced passive candidates engaged per role
Improved company communication across the Senior Leadership Team and other departments including HR
“Nicole, Keira and the team are the absolute best at what they do, and are probably the organization I refer the most often. From start ups to more established companies, they are well equipped to help any organization build long term, sustainable strategies to attract and retain the best people.”